Services Catalogue
The objective of our service catalogue is to align our vision, capitalize on our strengths (operational experience + methodology), and have a clear framework to address the needs of each client segment. This guide directs our conversations with potential clients and technology partners.
Our Pillars
Strategic Advisory
(The "Why" and the "When"): We help leaders make high-investment decisions based on objective data. We justify the need and optimal timing for operational transformation.
Operational Optimization
(The "How to Improve"): We analyze existing processes, identify inefficiencies and bottlenecks, and redesign them to maximize safety, efficiency, capacity, and punctuality.
Implementation Support
(The "How to Make It Happen"): A bridge between strategy, technology, and staff. We ensure the effective adoption of new systems and procedures.
Our Clients
- Airport Operators: Ultimately responsible for infrastructure and the AMS service.
- Air Navigation Service Providers (ANSPs): Contracted to provide the AMS service.
- AMS Providers (AMSPs): Specialized companies dedicated to the AMS.
- Airlines: Key stakeholders whose burning platforms justify AMS optimization.
- Ground Handling Companies (GSPs): Critical to the efficiency of the AMS.
- IT & Aeronautical Technology Companies: Developers of tools for a modern AMS.
Our Value
Strength at the intersection of strategy, operations, and technology.
- For Operators: Data-driven strategic clarity to guide major decisions.
- For Technology Providers: A bridge between product development and operational reality.
- For Regulatory Authorities: Field expertise for robust regulations and their oversight.
Explore Our Services in Detail
AMS Consulting and Support Services
1. Strategic Viability and Feasibility Study for AMS (Flagship Service)
- Purpose: Is an AMS needed? When? What type? ROI?
- Actions: DACAMS™ methodology for current performance, necessity threshold, Business Case with ROI, and initial ConOps.
- Deliverable: APCAP (Apron Performance and Capacity Plan) as a strategic roadmap.
2. Comprehensive AMS Design
- Purpose: Define components of a new AMS service.
- Actions: Detailed ConOps, SOPs, organization, LoAs with ATC, AMU configuration, etc.
3. Optimization and Audit of Existing AMS
- Purpose: Improve the performance of an operating service.
- Actions: Process audit, DACAMS for imbalances (capacity vs. staffing), quantifiable improvement plan.
4. Implementation and Go-Live Assistance (Hands-on Support)
- Purpose: Successful transition and launch.
- Actions: PMO, stakeholder coordination, on-site validation, "go-live" support.
5. Training and Competency Development
- Purpose: Maximum competency for the AMS team.
- Actions: Ab Initio, Transition, and Recurrent courses; Train the Trainers; Training plans.
6. Advisory on Technology Integration
- Purpose: Independently select and integrate the right technology.
- Actions: A-SMGCS, guidance, monitoring; ensure alignment with operational needs.
Specific Operational Consulting Services
A. For Airlines
- Turnaround: Optimization to reduce ground time and improve OTP.
- GSPs: Audit and performance management to ensure SLAs.
- Station Start-up: Support in adapting procedures at new bases.
B. For Ground Handling Companies (GSPs)
- Process Re-engineering: Efficiency and cost reduction.
- Training: Turnaround coordination and apron safety.
C. For IT & Aeronautical Technology Companies
- SME as a Service: End-user perspective for development teams.
- Implementation: Operational bridge between provider and client.
- Use Cases: Development and validation focused on real-world problems.
D. For Civil Aviation Authorities (CAAs) and Supervisory Bodies
- AMS Regulation: Development/update aligned with ICAO and EASA.
- Oversight and Auditing: Technical knowledge to supervise AMS providers.
- Specialized Training: Capacity building to understand AMS complexities.